FAQ
Everything you need to know about Jum.
What is Jum and what can I use it for?
Jum is a mobile app for organising recurring sports groups and games. It helps communities create games, collect RSVPs, organise teams, track shared expenses and settle payments in one place.
Who is Jum for?
Anyone organising or playing in a recurring group activity: sports groups, team captains, event organisers, and the friends who just want to show up and play without doing the admin. It's built for the organiser and the player equally.
Is Jum only for football?
No. Jum isn't built around any one sport. It works for football, futsal, basketball, badminton, pickleball, running groups, and any other recurring community activity that involves RSVPs and shared costs.
Can I use Jum to organise a recurring sports group?
Yes. Jum is designed for recurring sports groups such as weekly futsal, football, badminton, basketball, pickleball and running groups. You can create events, collect RSVPs, organise teams, track shared expenses and manage settlement in one place.
How do I create a community?
An Admin creates the community first — it becomes the shared home for the group's members, events and ledger. Invite your circle with a share link; once they join, every event posted in that community reaches them automatically, no re-inviting each week.
How do I create an event?
A community Admin sets the date, time, venue and a few basics — capacity, whether joining needs approval, when registration closes — and publishes it (or saves it as a draft first). Every member of that community sees it immediately.
How do I join an event?
If you're already a member of the community, the event appears in your feed and you RSVP with a tap. If you're not a member yet, you can join via an invite link, or discover and join a public community directly in the app.
How does RSVP work?
Tap Going (or Not going) and Jum tracks the headcount live. Once an event reaches capacity, further RSVPs join an automatic waitlist and move up if a spot opens.
How are teams managed?
Once RSVPs are in, an Admin can auto-assign balanced teams from confirmed attendees, adjust them manually, and publish the roster so everyone can see which side they're on.
How are expenses tracked?
Whoever fronts a cost — pitch rental, shuttlecocks, post-game drinks — logs it against the event. An Admin approves it, and it's added to that event's total automatically, ready to be split.
How does settlement work?
Once expenses are approved, Jum divides the total across the attendees who should be paying (anyone marked as excluded, or already covered, is left out of the split) and shows each person exactly what they owe or are owed. Jum tracks and displays these balances — it doesn't move money itself; participants still settle up directly, then mark it as paid in the app.
Can I use Jum with my existing sports group?
Yes — create a community for your group, invite the people already in it, and Jum takes over from there. You don't need to leave your existing group chat behind; Jum just handles the RSVP, teams and money side of things.
Do all participants need a Jum account?
No. A community's members and account-holding guests use the app directly, but no-account guests can join too — an Admin can add one directly, or a Member can bring their own via "Bring a guest" if the event allows it. Either way, that person's attendance and any costs are tracked against whoever added them.
What is "Bring a guest"?
It lets a Member bring someone to a specific event who isn't part of the community and doesn't need a Jum account — a partner, a one-off player, anyone from outside the group. The Member who brings them is billed for that guest's share of the event's costs. Admins can allow or turn this off per event.
Is Jum free?
Jum is currently free to use. Pricing plans may be introduced in the future, and this page will be updated when pricing is confirmed.
Where can I download Jum?
Jum is available on Google Play and the App Store.
Can I run more than one group with Jum?
Yes. One Jum account can be part of, or organise, multiple communities — each with its own members, events and ledger, kept separate from one another.
Is my data safe with Jum?
Jum is designed to collect only the information needed to run your community, including your profile, RSVPs and shared event ledger. We take the privacy of your information seriously. See our Privacy Policy for details on what we collect and how your data is handled.
Still have a question?
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